This guide outlines tips for improving your website’s loading speed.

If your website is loading slowly, here are some common issues you can troubleshoot.

Using a Supported Browser

We support the browser versions listed in this guide for viewing your website. Check if your browser is current, and download the latest version.

For more resources, Chrome, Firefox, and Safari have built-in tools you can use to investigate loading issues.

Keeping Pages Under 5 MB

When a browser first loads a page, it downloads all of the page’s content.

This can affect load times if your page has a large amount of content. For example, pages with a lot of images can load slowly, especially on mobile devices and slower connections.

Checking Local Connection

If your website is loading slowly on pages with small amounts of content and your browser is up-to-date, there could be an issue with your local network.

If you can, try viewing your website on another network. If you have good cell coverage, you can also try accessing your website from a smartphone with the Wi-Fi disabled.

You can also troubleshoot this with a speed test. If your upload and download speeds are lower than what your internet service provider has promised, contact them to see if there might be an issue.

Using Fewer Fonts

As a general design rule, consider using no more than two fonts throughout your website. Being selective with your fonts will help improve loading time.

When a browser loads any page on your website, it first loads all selected fonts, including custom Adobe Fonts. If you have many different fonts, all of them must load behind the scenes before the page can appear in the browser.

To optimize loading time even more, you can use web-safe fonts, which are fonts that most browsers and operating systems recognize.

Removing Custom Code

Custom code, including third-party embed code, code injections, and CSS, may cause your website to load slowly. When troubleshooting load time issues, remove all custom code from your website, save it in a text document for safe keeping, and then refresh the page.

Please note that adding custom code to your website is an advanced modification that falls outside of the scope of our support.

Checking URL redirects

Too many URL redirects can cause page speed issues. If you have a large number of redirects, streamline the list wherever possible.

Checking Mobile Compatibility

If your website is loading slowly on a mobile device, use Google’s Mobile-Friendly test to see if your website is mobile friendly.

Please note that Google’s Mobile-Friendly test is a third-party tool and falls outside the scope of our support.

Checking for Other Causes

A variety of other factors can affect your website’s load time. This includes:

• Computer memory/capacity
• External scripts added to the website
• Local network firewalls
• Anti-virus software
• Browser add-ons/extensions
• Issues with third-party domain providers

Try temporarily disabling any browser extensions, anti-virus software, and external scripts that may be impacting your website.