What Information We Collect About You
We collect two basic types of information from you in conjunction with your use of this Site: (i) personal information, which is any information that individually identifies you (e.g., your name, email address) and (ii) non-personal information, which is information that does not personally identify you but may include information about your interests, demographics, and use of this Site. We collect this information in the following ways:
Information You Provide Directly To Us
We may ask you to provide your personal information, demographic information, or information about your preferences or interests when you:
- Make a purchase on this Site;
- Participate in contests, surveys, newsletters, or special promotions; and
- Knowingly volunteer information on any other part of this Site (e.g., request for customer service, submit a job application).
Information Collected Using Technology
In addition to any information you provide directly to us, we and our third party service providers may use a variety of technologies that automatically collect certain non-personal information when you interact with this Site or emails sent to you. We use this information to understand and analyze trends, to administer this Site, to learn about user behavior on this Site, to improve our product and services, and to gather demographic information about our user base as a whole.
We may gather certain information about your computer or other device that you use to access this Site, including Internet Protocol (IP) address, geolocation information, unique device identifiers, operating system, web browser type and language, and other transactional information.
We may log certain information about your use of this Site (e.g., log files, clickstream data, a reading history of the pages you view, your search terms and search results) and additional traffic data (e.g., time of access, date of access, crash reports, session identification number, access times, referring and exit websites). This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
Cookies and Other Technologies
A web beacon (also known as an action tag or pixel tag) is an invisible graphic that is programmed only to collect non-personal information about your use of this Site or emails sent to you. Web beacons may be used for a number of purposes, including counting visitors to this Site, monitoring how users navigate this Site, counting how many emails were opened or how many links were viewed, and providing you with content customized to your interests.
In some of our email messages, we use a click-through URL linked to content on this Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Do Not Track Notice
Some web browsers offer a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not track your personal information about your online activities over time and across third party websites. We also do not authorize third parties to collect any personal information from us for these purposes.
Information Collected From Other Sources
We may also collect personal and non-personal information about you from other sources to, among other things, enable us to supplement the information contained in our database and to better customize your experience with us.
How We Use Your Information
We use the information we learn about you to help us personalize and continually improve your experience with us. If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined. We may use your personal and non-personal information in the following ways:
- Create, develop, operate, deliver, and improve our products, services, and operations
- Verify identity, assist with identification of users, and to determine appropriate services
- Personalize content and experiences on this Site and within emails sent to you
- Send important notices, such as communications about purchases and changes to our terms, conditions, and policies
- Send newsletters, offers, and promotions for our products and services or special events by email
- Detect, investigate, and prevent activities that may violate our policies
- Perform audits, data analysis, and research to improve our products, services, and customer communications
Security of Your Information
We take reasonable steps to help protect and secure your personal information. However, please remember that no data storage or data transmission over the Internet, or by other means, can be guaranteed to be one-hundred percent secure. Thus, we cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge, and agree that you transmit your personal information to this Site at your own risk.
Third Party Content and Links to Third Party Websites
Notice to Non-US Users
How to Opt-Out or Correct Your Information
You may always opt-out of receiving future commercial emails and newsletters from us. We provide you with the opportunity to opt-out of receiving such communications from us by clicking on the “unsubscribe” link within the email you receive. You may also opt out of receiving further communications from us or correct your information by sending us a message here. Please note that your request not to receive unsolicited commercial emails from us will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial messages.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users who are California residents to request certain information from a business regarding its disclosure of their personal information to unaffiliated third parties for their direct marketing purposes. To make such a request, please send an email here. You must put the statement “Your California Privacy Rights” in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
How to Contact Us